Simone Novella – Wentworth Falls

September 12, 2016

I searched for a property in the mountains for nearly 18 months with a very clear idea of what was most important to us. Having met nearly every agent in the Upper Blue Mountains during this time, Karen was by far the best – representing both Vendor and Purchaser with the sort of professionalism, intelligence, honesty, authenticity and compassion that I have never encountered before in this industry. She was genuinely and unwaveringly committed to achieving the best possible win/win outcome for Vendor and Purchaser – often a tough call and something she clearly excels at. She was not afraid to be honest and play her own fair game with never a hint of the standard tricks often encountered in the industry – a rare quality in Real Estate. She earned my trust quickly and although I did not end up buying a property through Karen on that occasion, she is my no. 1 pick to sell my property and my first port of call when looking to buy again.